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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: ID Login to App World - Authenticating in continuous loop


Joannebowers wrote:
I can't sign I'm to app world it says use the Same email as the smart phone but I any hit a smart phone

Hello,

 

From those words, I cannot at all deduce what your issue is. Is there some error message presented? If so, the exact and complete content would be so much more helpful...and perhaps even lead to our understanding, which may well lead to providing you with useful guidance. But, as written, I quite honestly cannot at all understand your situation. Please try again?

 

Thanks!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Member
marcusk31
Posts: 1
Registered: ‎10-29-2013
My Device: Curve 9300
My Carrier: Marcus Kruger

Re: ID Login to App World - Authenticating in continuous loop

Evening

Everytime I enter app world, it tells me to update my app world, and then after it downloaded 55% it tells me that there has been a communication error. What do I do?
Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: ID Login to App World - Authenticating in continuous loop


marcusk31 wrote:
Evening

Everytime I enter app world, it tells me to update my app world, and then after it downloaded 55% it tells me that there has been a communication error. What do I do?

Hi and Welcome to the Community!

 

Try a different channel -- if you are on WiFi, then try instead your carrier data network and/or a more stable WiFi network. If you are on your carrier data network, then try WiFi.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Gnacglass
Posts: 4
Registered: ‎02-27-2013
My Device: Bold 9900
My Carrier: SFR

Re: ID Login to App World - Authenticating in continuous loop


Gnacglass wrote:

Hi guys,

 

I had a Torch 9800 in the past, App World was working good.

I transfered my data on my new Bold 9900 when I bought it, and changed my default email adress.

I created a new Blackberry ID with this new adress.

 

Since then, I can't log in anymore on App World.

I accepted the terms of licence, and logged  in, then nothing, it comes back to the main menu.

Now, I accept the terms of licence, and then nothing, it comes back to the main menu, but no login page.

 

I tried to re-install App World, but the problem is still the same.

 

Any idea, what I should do?

 

Thanks in advance


Hi,

 

No idea?

Please help me, that's really annoying.

 

Thanks

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Guru I
Xandrex
Posts: 18,401
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: ID Login to App World - Authenticating in continuous loop

on a desktop browser, go to bbid.com and try to log in.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
Gnacglass
Posts: 4
Registered: ‎02-27-2013
My Device: Bold 9900
My Carrier: SFR

Re: ID Login to App World - Authenticating in continuous loop

I did, and it worked...

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Guru I
Xandrex
Posts: 18,401
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: ID Login to App World - Authenticating in continuous loop

good.
Now, on your 9900, go in the device options and look for the BlackBerryID entry. Can you log out and then log in back ?
it may ask you to upgrade BBID first.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.
New Contributor
vinothvj
Posts: 3
Registered: ‎11-05-2013
My Device: Blackberry curve 9320
My Carrier: 1

Re: ID Login to App World - Authenticating in continuous loop

hi i am buying blackberry curve 9320 in second hand with warranty if i get in service centre will they replace with new one ...plz help me
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Guru I
Xandrex
Posts: 18,401
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: ID Login to App World - Authenticating in continuous loop

hello vinothvj,

I am sorry but I do not understand your inquiry.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.
New Contributor
Gnacglass
Posts: 4
Registered: ‎02-27-2013
My Device: Bold 9900
My Carrier: SFR

Re: ID Login to App World - Authenticating in continuous loop


Xandrex wrote:
good.
Now, on your 9900, go in the device options and look for the BlackBerryID entry. Can you log out and then log in back ?
it may ask you to upgrade BBID first.

Hi,


I updated the BBID, and logged in.
But I still can't log in on App World :No:

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