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New Contributor
Posts: 2
Registered: ‎07-02-2009
My Device: Blackberry Storm

Incompatible Storm Applications

I have purchased a few apps in App World. 2 are not compatible with the Storm. I need a refund or a credit. I attempted a claim through PayPal with no response. How do I get a refund or credit?

 

Suggestion: As a software developer I have no doubt that App World can be written to determine the Blackberry version that is logged in. All applications should be certified to a certain version and then Blackberrys should not see what is not compatible.

 

Thanks,

Lewis Howell

Hall of Famer II
Posts: 50,326
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)

Re: Incompatible Storm Applications

Hi and Welcome to the Forums!

Your inquiry needs to be sent as follows. Go to this URL:

https://www.blackberry.com/CSOHelp/index.do?ft=generic

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

Cheers!



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New Contributor
Posts: 2
Registered: ‎07-02-2009
My Device: Blackberry Storm

Re: Incompatible Storm Applications

Thanks, I have filled out the form. Let's see out it goes.

 

Lewis Howell