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Contributor
Posts: 27
Registered: ‎10-30-2011
My Device: Z10
Accepted Solution

Is there any blackberry protect partial functionality with memory encryption?

I can understand that memory encrpytion may prevent some features of blackberry protect but are any features available, like find my phone?

 

Don't need it yet but would like to know just in case.

Posts: 88,850
Likes: 23,693
Solutions: 6,097
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Is there any blackberry protect partial functionality with memory encryption?


darryloneill wrote:

 like find my phone?

 


Yes.

 

http://us.blackberry.com/apps/blackberry-apps/protect.html

Find your smartphone

Maybe you’ve just misplaced your smartphone. Lock and display a message on your smartphone Home screen for whoever may find it. Then locate it on a map and go get it.1 Or if you think your smartphone is nearby, simply force it to ring at full volume.




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Contributor
Posts: 27
Registered: ‎10-30-2011
My Device: Z10

Re: Is there any blackberry protect partial functionality with memory encryption?

I can sign in here and I loaded the app but my phone does not show up on the server and when I run the app it says that it is disabled because of memory encryption.

Posts: 88,850
Likes: 23,693
Solutions: 6,097
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Is there any blackberry protect partial functionality with memory encryption?

Oh.. ok.

 

Disable your memory encryption and see how it goes.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
Posts: 27
Registered: ‎10-30-2011
My Device: Z10

Re: Is there any blackberry protect partial functionality with memory encryption?

I have to have memory encryption for work.  Thanks anyway.  I was hoping that while backups may not be useable at least the find the phone function would be.

Posts: 88,850
Likes: 23,693
Solutions: 6,097
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Is there any blackberry protect partial functionality with memory encryption?

Oh you're on a BES corporate account?

 

Protect will not work on that.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code