04-03-2013 06:52 PM
I purchased an early version of this app then rec'd notice of an upgrade. When I attempted to download the upgrade I was asked for my billing information. Since I did not want to pay twice (even tho' the app could be worth that) I waited two days - same thing. I then deleted the app from the Playbook thinking to re-install and start over but then discovered that the app was no longer in My World access on the tablet but when I access My World through a computer, there it is but still not available through the Playbook. I have the receipt from the original purchase. Any assistance would be greatly appreciated.
04-17-2013 06:08 PM
You can contact Blackberry Customer Service and they should be able to help you with your problem.
You can find them at: