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New Member
olusola348
Posts: 2
Registered: ‎11-08-2012
My Device: blackberry torch 9800
My Carrier: H3G UK

My Appworld icon has disappeared

I updated my app word this morning when l got the notification but since the update the icon has disappeared. please help!

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New Member
psntoka
Posts: 3
Registered: ‎11-15-2012
My Device: Torch 9800
My Carrier: Mobinil

Re: My Appworld icon has disappeared

same here ! :smileysad: i tried to re- download it but it wont let me saying that it already exist but cant find the icon !

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: My Appworld icon has disappeared

Hi olusola348,

 

This KB article should help with the BlackBerry App World™ storefront icon not displaying on your BlackBerry® Torch™ 9800 smartphone. "BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63" http://bbry.lv/SPblgT


-FS


 


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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: My Appworld icon has disappeared

Hi psntoka,

 

Welcome to the BlackBerry Support Community.

Could you please try uninstalling BlackBerry App World™ storefront from Options > Device > Application Management on your BlackBerry® Torch™ 9800 smartphone then reinstalling it? If this doesn't resolve the issue, please refer to this article for assistance with the icon not displaying. "BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63" http://bbry.lv/SPblgT

 

Hope this helps.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



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