11-08-2012 11:02 AM
I updated my app word this morning when l got the notification but since the update the icon has disappeared. please help!
11-15-2012 08:13 PM
same here !
i tried to re- download it but it wont let me saying that it already exist but cant find the icon !
11-16-2012 03:18 PM
Hi olusola348,
This KB article should help with the BlackBerry App World™ storefront icon not displaying on your BlackBerry® Torch™ 9800 smartphone. "BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63" http://bbry.lv/SPblgT
-FS
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11-16-2012 03:22 PM
Hi psntoka,
Welcome to the BlackBerry Support Community.
Could you please try uninstalling BlackBerry App World™ storefront from Options > Device > Application Management on your BlackBerry® Torch™ 9800 smartphone then reinstalling it? If this doesn't resolve the issue, please refer to this article for assistance with the icon not displaying. "BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63" http://bbry.lv/SPblgT
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!