Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

Reply
JSanders
Posts: 86,601
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No App World icon exists after upgrading your App World application

Neon, backup your device, wipe it, and reload the current OS and AppWorld.

 

You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:

http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F






1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
f11
New Contributor
f11
Posts: 6
Registered: ‎05-22-2011
My Device: Pearl Flip 8230

Re: No App World icon exists after upgrading your App World application

[ Edited ]

Neon, I have the same Pearl Flip 8230 you do, and have the same problem. I finally called RIM TechSupp (risked paying US$49 one-time on-demand support charge, but they waived it), who told me:

1. they acknowledge that this is a problem at RIM's end, and not of your doing by simply upgrading AppWorld

2. they know about our *specific problem*
- we "upgraded" to AppWorld 2.0
- we have a sub-5.0 device OS
- we can't upgrade to OS 5.0
- our newly upgraded AW2 icon is listed in Applications
- we don't have an AW icon on our phone and therefore can't use AppWorld

3. they ARE working on a solution for general release

4. if you have current device OS (4.6.1.284 for 8230 for me on Telus Mobiity in Canada) then a solution for you should be available "fairly soon"

The tech said they couldn't put a timeline on the solution being made available, it being a software problem with unknown implicaitons. They told me they will contact me directly once a solution is available, and I assume they'd post it somewhere where all BB users could find it.

Once I get a solution (give it 2-5 days, the duration of my tech support ticket validity), I'll post here as much as they allow me to.

Rod

New Contributor
neonlady250
Posts: 6
Registered: ‎05-14-2011
My Device: 8230

Re: No App World icon exists after upgrading your App World application

thanks f11. I'm Telus mobility also. can't wait for fix.

New Contributor
lotusgirl
Posts: 3
Registered: ‎01-05-2010
My Device: BOLD (9000)

Re: No App World icon exists after upgrading your App World application

Hi,

I'm already running OS 5.0 so do I still need to go thru the upgrade process to get the icon back?
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: No App World icon exists after upgrading your App World application

@lotusgirl
no, I would suggest you simply uninstall AppWorld then reinstall it. Icon should be visible.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
lotusgirl
Posts: 3
Registered: ‎01-05-2010
My Device: BOLD (9000)

Re: No App World icon exists after upgrading your App World application

how would i uninstall app world? it's not showing up in the applications > 3rd party/add-on/core section.

Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: No App World icon exists after upgrading your App World application

@lotusgirl
then install it by going to http://appworld.blackberry.com/ using your desktop browser.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
lotusgirl
Posts: 3
Registered: ‎01-05-2010
My Device: BOLD (9000)

Re: No App World icon exists after upgrading your App World application

actually worked when i used browser on the blackberry to download. now working! thanks for the hlep! 

Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: No App World icon exists after upgrading your App World application


Xandrex wrote:

Some people have issues after upgrading AppWorld : the icon is nowhere to be seen. If you are one of them, please read this article from the public knowledge base:

 

KB27043 No App World icon exists after upgrading your App World application

 

*****

 

If you wish to upgrade the OS on your device to OS5.0, please proceed:

  1. go here: http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/bd-p/BlackBerryDeviceSoftware
  2. you get to a discussions list. At the top, the grey topics are called "floated topics"
  3. among the floated topics, one is named "How to reload your operating system"
  4. read that topic, it is very comprehensive and no one can miss the upgrade after reading it.

 

A new version of AppWorld has been released : 2.1.2.19.

it is compatible again with OS4.6 and OS4.7 (especially for Pearl Flip users).

 

you can get it at http://blackberry.com/appworld .




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
f11
New Contributor
f11
Posts: 6
Registered: ‎05-22-2011
My Device: Pearl Flip 8230

Re: No App World icon exists after upgrading your App World application

[ Edited ]

As a confirmation (Neon, this is especially for you with your 8230 Pearl Flip), I just downloaded the new AppWorld 2.1.2.19 from within my 8230 browser - it downloaded properly and installed itself as expected.

 

After the phone rebooted, AppWorld was indeed available from within my 8230 Downloads folder, and when I selected it to run, it opened, asked me to confirm that I accepted the terms and conditions of use, then dropped me into the standard "Featured" apps listing.

 

Thanks Xandrex, and thanks RIM - GREATLY APPRECIATED!!!!

 

Rod