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New Member
markloydcolonia
Posts: 1
Registered: ‎01-19-2014
My Device: Blackberry curve 8520

PLEASE HELP

hi. pls do help me. I forgot my password and security question and I had also deleted the email which was sent to me. How can I change/ reset my password? could anyone please help me. :smileysad:

Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S

Re: PLEASE HELP

Hi and Welcome to the Community!

 


 

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you. Given your situation, I suspect you cannot get past this without human intervention (which is discussed in that post)...all of the automated recovery methods require either the correct security question response or that the BBID already have been validated, which is the step you are actually now on. Hence, I doubt that the automated recovery methods will work for you.

Cheers, and Good Luck!

 

 

VIA | Hall of Famer II

http://supportforums.blackberry.com/t5/BlackBerry-Curve/BBID-User-authentication-required/m-p/273104...

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