Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

Reply
New Developer
Kuttysark
Posts: 12
Registered: ‎05-08-2012
My Device: 9900, Playbook 64gb

Pacemaker was 9.99 last night and I was charged/paid 19.99......WTF

Who do I need to talk to about the discrepancy?  Why i support on App world seeming;y npn existant?

 

Seriously annoyed.

 

~ Raj aka @Kuttysark

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,545
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Pacemaker was 9.99 last night and I was charged/paid 19.99......WTF

Hello,

All formal support for BBs, including AW purchase inquiries, must follow your contractually required formal support channel. Typically, this starts with your mobile service provider, who can escalate cases into RIM at no cost to the end user. But, the method can vary by region -- please check your original documentation to see what the formal support channels are for you.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.