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Regular Contributor
karthikm
Posts: 94
Registered: ‎06-28-2012
My Device: torch 9860
My Carrier: univercell

PiCTURE SET FOR CALLER ID

hi experts, 

 

        I installed the picture set for caller I'd app  in my BB torch 9860 handset assigned  the picture to contact picture is not showing for incoming calls the screen is blank. Please help me .Iam using jpeg picture. 

 

Thanks and regards,

Karthik

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JSanders
Posts: 85,115
Likes: 23,017
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: PiCTURE SET FOR CALLER ID

Are you using a third party app from AppWorld?

 

Can you try a a "jpg" file format?




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Regular Contributor
karthikm
Posts: 94
Registered: ‎06-28-2012
My Device: torch 9860
My Carrier: univercell

Re: PiCTURE SET FOR CALLER ID

Hi sanders,

 

    Thanks for your reply,iamusing the FULL SCREEN PICTURE CALLER ID from toysoftdevelopment Inc, iam not sure it's a thirdparty app .I tried using the snap taken from mobile camera I think those will be in jpeg format.

 

     It showing the white screen while getting the incoming calls instead of showing the picture. Please check it 

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JSanders
Posts: 85,115
Likes: 23,017
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: PiCTURE SET FOR CALLER ID

Yes, that is a third party application.

 

You should seek support for that application from the app developer. I have not used it.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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Regular Contributor
karthikm
Posts: 94
Registered: ‎06-28-2012
My Device: torch 9860
My Carrier: univercell

Re: PiCTURE SET FOR CALLER ID

thanks sanders ,let me check with app developer. 

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