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Contributor
Newfie
Posts: 14
Registered: ‎10-26-2010
My Device: Curve 9360/7.1.0.219
My Carrier: Koodo

Problem with refreshing My World

I have a Curve 8530 running 5.0.0.654 and my App World is 2.0.1.12 with Koodo. BIS. Every time I try to refresh My World, I keep getting an error message

Uncaught exception:
Application
net_rim_appworld(317)
is not responding; process
teminated

Then App World shuts down.
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Contributor
Newfie
Posts: 14
Registered: ‎10-26-2010
My Device: Curve 9360/7.1.0.219
My Carrier: Koodo

Re: Problem with refreshing My World

The number in brackets change every time too
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Hall of Famer II
sdgardne
Posts: 48,068
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Problem with refreshing My World

Hello!

I suggest that you clear the AppWorld application cache:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Storm/Pearl -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

4. If your BB locks after issuing the cache clear, perform a battery pull reboot

5. Return to AppWorld. Log into MyWorld (if applicable) and try again.

Hopefully it'll work for you! Good luck and let us know!


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Contributor
Newfie
Posts: 14
Registered: ‎10-26-2010
My Device: Curve 9360/7.1.0.219
My Carrier: Koodo

Re: Problem with refreshing My World

Okay, I cleared the cache, didn't work. Did a battery pull, nothing. I also tried to reinstall App World and still comes up with the same error.
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Hall of Famer II
sdgardne
Posts: 48,068
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Problem with refreshing My World

 


Newfie wrote:
Okay, I cleared the cache, didn't work. Did a battery pull, nothing. I also tried to reinstall App World and still comes up with the same error.

 

The highlighted items...they did nothing at all or they did not resolve the issue and the error still presents?

 

Has AppWorld ever worked on your BB? Did you remove and re-install AppWorld or just re-install over the top?

 

Thanks!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Newfie
Posts: 14
Registered: ‎10-26-2010
My Device: Curve 9360/7.1.0.219
My Carrier: Koodo

Re: Problem with refreshing My World

They did not resolve the issue. I removed then re-installed App World. App World works fine, I get that error when I press Refresh list in My World.
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Hall of Famer II
sdgardne
Posts: 48,068
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Problem with refreshing My World

[ Edited ]

You didn't answer my second question...specifically, has it ever worked?


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Newfie
Posts: 14
Registered: ‎10-26-2010
My Device: Curve 9360/7.1.0.219
My Carrier: Koodo

Re: Problem with refreshing My World

Yes it has
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Hall of Famer II
sdgardne
Posts: 48,068
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Problem with refreshing My World

Then the next thing to do is think back...what changed since the last time it worked correctly? A new app? Some update? Anything could be causal...even the smallest thing...


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Newfie
Posts: 14
Registered: ‎10-26-2010
My Device: Curve 9360/7.1.0.219
My Carrier: Koodo

Re: Problem with refreshing My World

I think it might of been a new app. Mr. Number I think it was called. I've already have deleted that app.
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