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maximsvr
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maximsvr
Posts: 1
Registered: ‎01-05-2013
My Carrier: MTS

Problems with AppWorld

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‎01-06-2013 03:36 AM - edited ‎01-06-2013 03:37 AM

Hi,

I use blackberry 9320, and I have the following problem.

When I try to download any application from Blackberry AppWorld I reseive the following message:

"No cashed credentials (Error Id:40721)".

Tell me please how to fix it. In fact I have no idea how to solve this problem, because I have never used Blackberry before, so any help or assistance will be highly appreciated.

Thank You!

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Elite I
Elite I
Krypto
Posts: 6,645
Registered: ‎01-14-2009
My Carrier: Telus

Re: Problems with AppWorld

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‎01-06-2013 03:44 AM

Hi there,

Take a look at the following KB article on this issue:

http://www.blackberry.com/btsc/KB32439

Does this pertain to your situation? If you've confirmed that you have a BlackBerry data plan on your BlackBerry, or if you've already tried connecting to a WiFi connection, let us know and we can check into a few other things.

I hope this info helps!

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

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