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Hi and Welcome to the Community!
I find no reference to error code 35010 in the public KBs. Consequently, all I can do is refer you to your contractually-required formal support channel, through which all formal support must follow. Typically, this starts with your mobile service provider, who can escalate cases into RIM at no cost to the end user. However, please check your original documentation to see what the formal support channels are for you -- it can vary by region.
Good luck!
I find no reference to error code 35010 in the public KBs. Consequently, all I can do is refer you to your contractually-required formal support channel, through which all formal support must follow. Typically, this starts with your mobile service provider, who can escalate cases into RIM at no cost to the end user. However, please check your original documentation to see what the formal support channels are for you -- it can vary by region.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||||||
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