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New Contributor
bbintx
Posts: 9
Registered: ‎08-20-2010
My Device: Tour 9630

Purchased "American Hustle" movie but told license expired and download quits

[ Edited ]

Purchased "American Hustle" movie but told license expired and download quits. What a way to thank loyal customers. 

 

The movie is on BlackBerry World's 99 cent sale page. 

 

This is over Wifi.

 

Sent email to support email in purchase receipt but haven't gotten a response. So I now submitted a refund request. 

:Helpsmilie:

New Member
vjh425
Posts: 1
Registered: ‎03-20-2014
My Device: Blackberry Z10

Re: Purchased "American Hustle" movie but told license expired and download quits

The same thing happened to me last night. I also purchased 12 Years A Slave, which downloaded without a problem, so maybe the problem is just with American Hustle. Hopefully, they sort the issue out. I haven't requested a refund yet and I'd rather not because I use carrier billing and I don't feel like calling T-Mobile for a refund.
New Contributor
bbintx
Posts: 9
Registered: ‎08-20-2010
My Device: Tour 9630

Re: Purchased "American Hustle" movie but told license expired and download quits

Got my refund today! 

New Member
ashm1
Posts: 1
Registered: ‎03-23-2014
My Device: Z30

Re: Purchased "American Hustle" movie but told license expired and download quits

Exact same issue. Purchased it yesterday but am unable to dowload with the same "license expired" error message. Would like to know a fix rather then getting the money back. I will give it a few days before I ask for refund.

New Contributor
tjross
Posts: 9
Registered: ‎04-12-2014
My Device: z10

Re: Purchased "American Hustle" movie but told license expired and download quits

Keep trying to DL bc mine eventually downloaded..