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Contributor
Posts: 43
Registered: ‎12-13-2008
My Device: Z10 & Q10

Re-buying apps in BlackBerry App World

I don't understand BlackBerry App World.

If I buy an app, and re-download it weeks\months later, surely I don't have to pay again, right?

I've re-downloaded 'Six Tools' a few times now, after reloading my device, or switching to a difference BlackBerry, BUT, always using the SAME email account for BlackBerry App World, yet each time it wants me to pay again. After paying $2.99 three times over, something has got to give.

Anyone...

@naviwilliams
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Re-buying apps in BlackBerry App World

Hello naviwilliams,

 

This is not normal rule for App World. 

 

When you use the same BlackBerry ID and purchase an application you shouldn't be prompted to purchase the same application each time.  KB17625 will elaborate on the transfer or reinstallation of apps.

 

I would recommend you contact the vendor of this application (KB27706 to locate vendor support) to investigate this issue further.

 

Hope this answers your question.

-HMthePirate

 

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