04-08-2009 07:30 PM
Network: AT&T
Data Plan: Unlimited BIS
Device: Bold 9000
Firmware: 4.6.0.216
App World Version: .28
Error Message: "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify you network connections and try again.
this is really frustrating
04-08-2009 09:35 PM
Network: T-Mobile
Data Plan: Unlimited
Device: Bold 9000
Firmware: 4.6.0.216
App World Version: .28
Error Message: "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify you network connections and try again.
I am havingthe same problem!
04-08-2009 10:48 PM
Network: T-Mobile
Data Plan: Unlimited
Device: Curve 8320
Firmware: 4.5.0.81
App World Version: .28
Error Message: "Failed to transmit" the other one says "Local connection timed out after~120000"
Please Help!
04-09-2009 10:44 AM
Network: AT&T
Data Plan: Unlimited BIS
Device: Storm 9500
Firmware: 4.7.0.114
App World Version: .28
Blackberry Enterprise Server: Yes
Error Message: "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify you network connections and try again.
04-12-2009 01:40 PM
04-13-2009 09:51 AM
Good Morning everyone!
I just want to let you all know that we have been actively reading the information from your posts, and we found most of the cases that AppWorld won’t work on the BlackBerry smartphone due to missing the requirements.
I just want to confirm one thing about the service plan on BlackBerry smartphone; the BIS service plan provides functionality for personal email service. It’s completely separate from Browsing service, which is required to browse the internet. You can verify the service plan with your carrier or you can provide us your PIN number, and we can verify the plan for you (it may take sometime for us to do so). In addition, you can also take a look at this great article KB11678:
Title: Unable to connect to the Internet with the BlackBerry smartphone
Link: www.BlackBerry.com/btsc/KB11678
We really appreciate your time and patient to work with us!
BerrySmart!
04-13-2009 12:59 PM
04-14-2009 04:52 PM
04-15-2009 05:52 AM
Hello.
This error used to occur on version 1.0.0.27 whenever I tried to download a game.
Now on 1.0.0.28, the issue still occurs but only after I download the game.
This issue occurs to me on a BlackBerry 9000 bold, on Vodafone UK.
Here are the steps of my problem:
1. Buy Game
2. Confirm Payment Screen
3. There was a problem connecting to the payment system. Your transaction may not have not been processed. Please go to "My World" and choose Log In from the menu to reconcile your purchase.
4. Go to My world / Log In / Reinstall
5. BB App World is having trouble connecting to the BlackBerry App World Server. Verify your network connections and try again.
This happens every time.
Please let me know when the new appworld version is launched.
I cannot emphasize the urgency of this matter. I am sure you are aware that in the meanwhile BlackBerry and RIM have charged me quite a few bucks while delivering no service!!! I am sure you are aware now that the consequences of launching a product with such a huge popularity without it going thorugh any QA can be more than dire.
I am happy to help you with any testing issues and offer you my services as an experinced QA tester. Unfortunatelly I can only work with my Vodafone UK simm and 2 BlackBerry Models: 9000 and 9500.
Good Luck,
-Gabriel Postole
04-15-2009 10:57 AM
Network: Rogers
Data Plan: BIS
Device: Bold 9000
Firmware: 4.6.0.162
App World Version: .26
Error Message: "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify you network connections and try again.
I am having the same problem when I try to update an app I already bought. In My World it shows the upgrade is available but when I choose upgrade, and replace the current version, I also get the trouble connecting message. I read all of the articles but they all deal with connection issues, which I don't have except for app world. Broweser works fine otherwise.