Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry World

Reply
Hall of Famer II
sdgardne
Posts: 39,308
Registered: ‎11-28-2008
My Carrier: TMobile

Re: This application is not available on your device... or missing apps or blank free apps page

Oh...yes, you do have a challenge if you have such an old OS level..see this:

  • KB17659 Minimum requirements for BlackBerry App World

Unfortunately, the methods I've provided you give only the newest version of AW, which your device is unable to run. Sadly, RIM only makes the latest version available and not the older ones. So, to install the older one, you need to remove AW from your BB and then, using the Desktop Software AppLoader, install the AW version that came with your OS package:

  • KB14473 How to install an application on a BlackBerry smartphone using the BlackBerry Desktop Software

Hopefully, AW was included in your original BB OS level...

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Follow our BBM Channel (Beta)
PIN: C0001B7B4   Display/Scan Bar Code
Please use plain text.
New Contributor
tedsparxx
Posts: 2
Registered: ‎08-25-2012
My Carrier: TIGO

Re: This application is not available on your device... or missing apps or blank free apps page

[ Edited ]

Thak you for your post..

I mean the TO GO Apps cannot open office docs any more, after i have done update..This is the challenge i;m having.

Secondly the Appworld does not display on my fone anymore to be accesed but it shows that it is installed from app management...but i cant find it anywhere..

im using BB BOLD 9780, OS 6

My pin is [Personal Information Removed]

I seriously need help.

thanks.

Please use plain text.
Hall of Famer II
sdgardne
Posts: 39,308
Registered: ‎11-28-2008
My Carrier: TMobile

Re: This application is not available on your device... or missing apps or blank free apps page


tedsparxx wrote:

 

I mean the TO GO Apps cannot open office docs any more, after i have done update..This is the challenge i;m having.


OH...OK...Standard or Premium?


tedsparxx wrote:

 

Secondly the Appworld does not display on my fone anymore to be accesed but it shows that it is installed from app management...but i cant find it anywhere..

im using BB BOLD 9780, OS 6


Have you done the usual things? Like "Show All" or "Show Hidden", as well as looked through ALL folders (e.g., Downloads, Apps, Games, etc.)? Otherwise, here are some KBs that might help:

  • KB28974 BlackBerry App World icon is missing
  • KB29422 AppWorld icon is missing after upgrading to AppWorld 3.1.0.58



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Follow our BBM Channel (Beta)
PIN: C0001B7B4   Display/Scan Bar Code
Please use plain text.
New Contributor
JeanPinochio
Posts: 6
Registered: ‎08-28-2012
My Carrier: fonic

Re: This application is not available on your device... or missing apps or blank free apps page

It was not included on my BB OS level. Now i still have the newest version of the AW.

 

But Im not sure if it has something to do with the appworld. Its only the App "whatsapp" that cannot be installed..

Please use plain text.
Hall of Famer II
sdgardne
Posts: 39,308
Registered: ‎11-28-2008
My Carrier: TMobile

Re: This application is not available on your device... or missing apps or blank free apps page

Hang on...I'm now totally confused. I thought you had a problem with the ToGo apps as well as AppWorld? Now you say you only have a problem with WhatsApp?

I'm completely confused now as to exactly what the issues are that you are having...maybe we should start over, and you could clearly describe exactly what is at issue, and carefully (and completely) list out all symptoms you are seeing? Maybe that would help get us back on track, because I'm totally lost now...

For instance, "cannot be installed" does not give us very much to go on...full and complete error messages are always more helpful while we try to help at this Internet distance...we have only your words to go by, and guessing just causes more miscommunication.

Thanks!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Follow our BBM Channel (Beta)
PIN: C0001B7B4   Display/Scan Bar Code
Please use plain text.
New Contributor
flextor63
Posts: 4
Registered: ‎09-27-2012
My Carrier: mtn nigeria

Re: This application is not available on your device... or missing apps or blank free apps page

I use a bold 9900... I get dis when I tried to install bing ,fliixster , tumblr and bbmusic
Please use plain text.
New Member
luckyigbinedion
Posts: 1
Registered: ‎09-21-2012
My Carrier: Glo

Re: This application is not available on your device... or missing apps or blank free apps page

a having problem with my BB

Please use plain text.
New Member
tosgold
Posts: 2
Registered: ‎10-18-2012
My Carrier: ola

Re: This application is not available on your device... or missing apps or blank free apps page

I was not able to get blackberry app world not to talk about downloading any app. I was told unknown device and system do not meet minimum requirement
Please use plain text.
New Contributor
Anenemeka
Posts: 2
Registered: ‎11-04-2012
My Carrier: MTN Nigeria

Re: This application is not available on your device... or missing apps or blank free apps page

I recently got a Curve 9320 with OS 7.1 pre-installed, am trying to get BBM Music installed but I keep getting "this application is not available on your device" from app world but on the desktop version of the app world I found out that my supports it (MTN Nigeria) and yet its not available for download
Please use plain text.
New Member
Liverust1979
Posts: 1
Registered: ‎11-05-2012
My Carrier: Koodo

Re: This application is not available on your device... or missing apps or blank free apps page

Curve 9320 OS 7.1

 

New phone from koodo in Canada.

I had ScoreMobile app, and CIBC app on my old bb with Rogers, but now these apps don't show up in the app world, and when i dig through the developer website and get redirected to app world, it reads "not available for device". Also the podcast app doesn't work. Is this because of the new OS?

Please use plain text.