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New Contributor
basicbill
Posts: 3
Registered: ‎05-21-2010
My Device: 9700
My Carrier: Telus
Accepted Solution

Tried to buy SayIt .... paypal error?

I tried to purchase the app SayIt today for my new Z10. 

It allowed me to select it and I proceeded to the payment process.

 

It faulted with "ppdl.PAYPAL_ERROR_UNKNOWN"

 

Any ideas on the cause? My end or BB World?

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New Contributor
jwintheloo
Posts: 6
Registered: ‎02-08-2013
My Device: z10
My Carrier: bell

Re: Tried to buy SayIt .... paypal error?

Same for me. Tried buying some music and the Stargazer app. Same message both times.

 

Error unknown.

 

I checked my paypal account and all is well.

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New Contributor
insidespin
Posts: 11
Registered: ‎02-22-2012
My Device: Playbook
My Carrier: 4162758795

Re: Tried to buy SayIt .... paypal error?

I have the same error when trying to buy anything through Paypal -- tried a variety of things including validating my paypal account and password -- hopefully someone wants my money and will find a solution to this quickly

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New Contributor
basicbill
Posts: 3
Registered: ‎05-21-2010
My Device: 9700
My Carrier: Telus

Re: Tried to buy SayIt .... paypal error?

I received an answer from the Crackberry site. Many thanks to them.

 

When you're in BB World (on your Z10), swipe down from the top.....then choose settings .....then choose 'payment options'......then at the bottom of the screen choose 'edit'......then beside the PayPal option there is a button called 'Edit' ....click it and re-enter your PayPal password. 

 

Sounds complicated but it really isn't.

 

That fixed it for me!

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New Contributor
jwintheloo
Posts: 6
Registered: ‎02-08-2013
My Device: z10
My Carrier: bell

Re: Tried to buy SayIt .... paypal error?

The above solution worked and only took a few seconds.

Thanks for sharing.

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New Contributor
insidespin
Posts: 11
Registered: ‎02-22-2012
My Device: Playbook
My Carrier: 4162758795

Re: Tried to buy SayIt .... paypal error?

I saw that one and tried it a few times but it does not seem to work for me for some reason. I still get the same error for anything I try to by. I validated the paypal login stuff separately as well to make sure I could log in properly, same with my blackberry ID -- any other thoughts?

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New Member
TheR1ck
Posts: 1
Registered: ‎02-11-2013
My Device: Z10
My Carrier: Rogers

Re: Tried to buy SayIt .... paypal error?

Thx alot .
Fixed my problem right away.
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