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New Contributor
mehakbumra
Posts: 3
Registered: ‎07-02-2013
My Device: Curve 9220

UNABLE TO DOWNLOAD BB APP WORLD

My app world was showing the message tht it needed to be upgraded...when I tried to upgrade I saw the message. "Communcation error" whereas my smartphone was connected to wifi properly! Then I read somewhere that I must delete it and then donwnload it again but now that I' ve deleted it and I m trying to download it I am receiving the same message again" communicatio error..blah blah blah" what should I do now? Please help! Thankyou..! :-)
JSanders
Posts: 86,500
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: UNABLE TO DOWNLOAD BB APP WORLD

Try downloading from the BlackBerry browser URL to www.blackberry.com/appworld




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New Contributor
nanda_octa
Posts: 2
Registered: ‎07-02-2013
My Device: BlackBerry Torch 9810

i can't upgrade BlackBery ID when i open BlackBerry App World

when i just upgrade BB app world version 4.3.0.3.2, i'm asked to upgrade new BB ID. when i click update it says "The software upgrade was interrupted. Please try again" i click retry, but it always shows like that. and when i close, there's a notification "[!] BlackBerry ID installation failed. Please try again later (80002)"

please help me to solve it.

JSanders
Posts: 86,500
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i can't upgrade BlackBery ID when i open BlackBerry App World

Try installing AppWorld from your BlackBerry browser at www.blackberry.com/appworld




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
mehakbumra
Posts: 3
Registered: ‎07-02-2013
My Device: Curve 9220

Re: UNABLE TO DOWNLOAD BB APP WORLD

Nooo....this is also not working....the same message is coming......what is this happeningg....???!!!!
JSanders
Posts: 86,500
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: UNABLE TO DOWNLOAD BB APP WORLD

read this and follow the directions.. a slightly different error code (80003) but you never know...

 

The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed w...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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New Contributor
mehakbumra
Posts: 3
Registered: ‎07-02-2013
My Device: Curve 9220

Re: UNABLE TO DOWNLOAD BB APP WORLD

Not helpful!
JSanders
Posts: 86,500
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: UNABLE TO DOWNLOAD BB APP WORLD

How is saying "not helpful" providing me with any knowledge of any errors or issues you faced in the process?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code