BlackBerry World

[LeahLove]

I am unable to install appworld. I uninstalled it the day I got my Blackberry curve 9360 due to it not wanting to work. After that I keep getting an error message. Please help !!!

[sdgardne]

Hello,

What is the exact and complete error message please? Also, what exact steps do you attempt, and what exactly happens from each step?

Thanks.

[LeahLove]

ERROR: Invalid manifest or application discriptor
The "MIDlet-name" attribute is missing

That's the exact error message. I download it straight from the blackberry official site.

Thanks

[sdgardne]

I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):

1) Register HRT

• KB00510 How to register a BlackBerry smartphone with the wireless network
• Please wait for one "registration" message to arrive to your Messages app

2) Resend Service Books

• KB02830 Send the service books for the BlackBerry Internet Service
• Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.

3) Batt Pull Reboot

• Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Next, from your BB Browser, try this link:

• http://blackberry.com/appworld/download

Good luck and let us know!

[LeahLove]

Oh dear I'm not good with this what do you mean by wireles network ? When I go to my homepage I don't get to where the instructions lead me

Sorry if I sound like a pain

[sdgardne]

According to your profile, "wireless network" is provided to you by Cellc. So that's what your wireless network is...the data network provided to you by your mobile service provider.

But, I can't tell what step you are on..."homepage"? Please be explicit, citing from the above exactly the step you are stuck on and exactly what is not happening correctly.

[LeahLove]

Ok so from my home screen when I click options it gives me home screen preferences and not what the site says I should be seeing.

[LeahLove]

This is the exacct error I get when tryning to download it >http://mobileapps.blackberry.com/devicesoftware/download/servlet

[sdgardne]

You still did not tell me, from the items in post 4 above, exactly which one results in the homescreen options being incorrect. Please clarify again, with exactness. I need to follow along, and I cannot yet do so...I do not know which step you are attempting, so I do not know what to advise you to do to correct it.

[LeahLove]

I am attempting the first step