BlackBerry World

[devikak]

Hi
 
Please can some one help me with this issue. I am unable to log in to BB app world. I get an error " There is an issue with the current session. Please login to continue". I tried loggin in to my blackberry id, it was of no use. Does anyone have a solution. Mine is a BB Curve 9360.
I was able to use it till a week back. Suddenly it doesn't work. I can log in through my PC, not phone. And I've tried rebooting it.

- Devika.

[prince2012]

Hi devikak,

Welcome to the Community,

Please follow the KB to resolve your problem KB28212 .I hope it helps.

Good Luck

Prince

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[devikak]

I tried rebooting it, but doesn't work!

[prince2012]

Hi devikak,

                     Have you performed all the steps mentioned in the KB. After rebooting are did the BlackBerry ID login screen should appear ? Try this :

KB00510 : How to register a BlackBerry Smartphone with a wireless network.

Wait till a BlackBerry Registration message comes.Then perform a Battery pull restart.See if it allows.

Prince

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

[devikak]

Nope, the screen never appeared. When I tried going on the option where I can edit my ID's information, it doesn't open up, it says that my ID's information cannot be updated.