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New Contributor
FallOutBoyTonto
Posts: 3
Registered: ‎04-23-2009
My Device: Not Specified
Accepted Solution

Updated storm and cannot re-install guitar hero

Hello,

 

I recently updated my storm 9530 to the .122 OS but it appears my apps were not backed up.  I got most of them re-installed now but my one paid app does not want to re-download.  I have used the official RIM BlackBerry App World to buy Guitar Hero World Tour mobile and am able to see it in "My World" but whenever I try to reinstall I get an error saying "having trouble connecting to . . . ".  That is odd because I have successfully installed a few free applications from the App World but only my paid app will not work.

 

WTF?  I was having fun with the game.  Now I can't get it.

 

:smileysad:

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BlackBerry Technical Advisor (Retired)
CerealBypass
Posts: 616
Registered: ‎03-25-2009
My Device: BlackBerry Curve 9360
My Carrier: Bell

Re: Updated storm and cannot re-install guitar hero

Curious, have you logged into My World using your Paypal credentials?

 

If so, what status does Guitar Hero show? Uninstalled?

 

Do you see the app in Options >> Advanced Options >> Applications?

______________________________________________
The only stupid question is the one you don't ask before you reboot the BES.
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New Contributor
FallOutBoyTonto
Posts: 3
Registered: ‎04-23-2009
My Device: Not Specified

Re: Updated storm and cannot re-install guitar hero

I have logged into My World using my Paypal info and it successfully re-loaded the game to the list which currently shows up as "Uninstalled".

 

The app does not show up in Options >> Advanced Options >> Applications

 

When I try to click on "Re-install" from App World it shows "Completing purchase" for a few seconds then fails.  Almost seems like the servers are unable to confirm that I have already paid for the app.
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New Contributor
FallOutBoyTonto
Posts: 3
Registered: ‎04-23-2009
My Device: Not Specified

Re: Updated storm and cannot re-install guitar hero

Any chance of getting the game sent to my paypal e-mail so I can install it thru my computer instead of OTA?

I'd hate to have wasted my $ on a game I don't have
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BlackBerry Technical Advisor (Retired)
CerealBypass
Posts: 616
Registered: ‎03-25-2009
My Device: BlackBerry Curve 9360
My Carrier: Bell

Re: Updated storm and cannot re-install guitar hero

I don't think they can email the game like that. I'll reach out to you in a PM.
______________________________________________
The only stupid question is the one you don't ask before you reboot the BES.
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BlackBerry Technical Advisor (Retired)
CerealBypass
Posts: 616
Registered: ‎03-25-2009
My Device: BlackBerry Curve 9360
My Carrier: Bell

Re: Updated storm and cannot re-install guitar hero

Just as an FYI, the resolution was to re-install the App World client in order to clear the uninstalled entry from My World.
______________________________________________
The only stupid question is the one you don't ask before you reboot the BES.
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New Member
bblaw
Posts: 1
Registered: ‎03-17-2010
My Device: Blackberry bold
My Carrier: Tmobile

Game is not running but installed

I purchased 2 Tetris games and they installed but are not running . When I load the game, I see review, recommend and screenshots but not "run". How do I solve this problem? I need to play me game!  Help!

 

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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Game is not running but installed

 


bblaw wrote:

I purchased 2 Tetris games and they installed but are not running . When I load the game, I see review, recommend and screenshots but not "run". How do I solve this problem? I need to play me game!  Help!

 


 

 

Hi and Welcome to the Forums!

 

When you installed the games, they should have placed icons on your BB to run them -- running from AppWorld should not be necessary (though, true enough, it should be possible). Please check your PayPal account to be sure that the purchase actually completed. Also, be sure that you are logging into MyWorld using your PayPal credentials.

 

Good luck and let us know!


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New Member
yawn
Posts: 1
Registered: ‎04-12-2010
My Device: Blackberry 9700
My Carrier: Vodafone

Re: Game is not running but installed

I've had exactly this problem - did you manage to find a solution? Tetris is installed on my phone, but there is no run button.

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