04-20-2012 09:52 AM
04-23-2012 09:59 AM
Hey prikhotso,
Welcome to the BlackBerry Support Community Forums.
I can definitely help you out.
Follow all the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB29613
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!