BlackBerry World

[greatmedo]

hi there, am having BB curve 9300 3G and it works good , the app world was working good and normal but then suddenly when i click on its icon nothing happen, i try to unistall it and re-install it again many times ,once the phone restart  it returns again nothing happen,but if i intstall it and dont restart it working good. there is msg appears when the phone start up, " uncaught exception: no application instance " i removed any app i have installed but nothing change  

[prince2012]

Hi greatmedo

Welcome to BlackBerry Support Forums

This error may be happening because of any third party application that you have Installed on your device , You can try removing those applications one by one to see if that resolves the issue .

Or do a backup of your device and perform a Clean OS Reload of your device software , Check this Knowledge Base for futher help.

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

After reload don't restore any third party application from your backup restore only your Contacts and calander entries , for applications you can download fresh from BlackBerry World. 

[greatmedo]

Thanks a lot for replay I'll try what you say but there is something happen nw, when I search app in the app manager there is " blackberry application centre " missing :s is that app important for something or what ?

[prince2012]

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greatmedo wrote:
 when I search app in the app manager there is " blackberry application centre " missing :s is that app important for something or what ?

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Hi greatmedo

Where you got this " BlackBerry application center " , If you are unable to locate or delete any applications that you have on your device then I suggest follow the Knowledge Base as suggested , I am sure it will fix your issue.

Please try it and let us know of your progress.

Good luck.

[teknoclash]

I have the same thing going on. BB world was working sunday and monday it wouldn't open. Have tried the same things you have with no luck. 

[prince2012]

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teknoclash wrote:

I have the same thing going on. BB world was working sunday and monday it wouldn't open. Have tried the same things you have with no luck. 

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Hi teknoclash

Are you still having the issue ? What happen when you click on BlackBerry World icon on your device ? 

[teknoclash]

Still have the issue. Nothing happens when I click on the icon.

[prince2012]

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teknoclash wrote:
Still have the issue. Nothing happens when I click on the icon.

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Hi teknoclash

                      Which version of BlackBerry world you have on your device ? Have you tried to delete and re-install the same ? 

[teknoclash]

ver 4.0.0.55 and yes I have deleted and re-installed with the same results. Yesterday I was able to access app world through a message from a vender app installed on my the blackberry (9670). Clicking on the BB world icon/ app still wont open the app at this time. Just may have to reset the device. Have any idea's.

[prince2012]

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teknoclash wrote:

ver 4.0.0.55 and yes I have deleted and re-installed with the same results. Yesterday I was able to access app world through a message from a vender app installed on my the blackberry (9670). Clicking on the BB world icon/ app still wont open the app at this time. Just may have to reset the device. Have any idea's.

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Hi teknoclash

You can try reloading your device Software , Check this Knowledge base :

KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows