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New Contributor
berkdemir
Posts: 6
Registered: ‎09-14-2013
My Device: 9800
My Carrier: .
Accepted Solution

app world does not start

Hey,
I am new please help me with my problem.
I have all the data plans etc. I was using my app world, until I update it. When I clicked it after update, it didn't respond, just like I never clicked it. When I searched the internet for this problem, I found something but none of them had work. Os 6.
At least can you give me older version links to download and setup from bb. In one thread, there was a link but it didn't work for me.
I messed up the post but I hope you understood me.
Regards
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: app world does not start

Hi berkdemir

 

Welcome to BlackBerry Support Forums

 

Have you performed a reboot on your BlackBerry after performing this update ? Please do it by removing the Battery while your device is Powered On then wait for at least a minute then reinsert it back, your device may take a long reboot . After reboot please check if your current issue resolves.

 

If still having problem with BlackBerry App World then you can try reinstalling the same .To do that first On your Homescreen Go to Options > Device > Application Management > Locate and delete Blackberry World from that list .

KB10040  :How to view or remove installed application on a blackberry smartphone


Once you have deleted Perform a battery pull restart by removing the battery while your device is Powered On wait for a min. then reinsert it back .

Finally use your BlackBerry browser and browse to www.blackberry.com/appworld/download and download the most recent version available .

 

Try it and let us know how it goes.

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New Contributor
berkdemir
Posts: 6
Registered: ‎09-14-2013
My Device: 9800
My Carrier: .

Re: app world does not start

I tried this several times of course. Didn't work.
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: app world does not start

Hi there,

 

Have you tried to Re-Install BlackBerry World in the same manner as suggested ? Please try it once again in the same manner and post back with results.

 

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New Contributor
berkdemir
Posts: 6
Registered: ‎09-14-2013
My Device: 9800
My Carrier: .

Re: app world does not start

Yes, I tried? I said I searched the internet. I tried every possible solution. And probably in another post you answered I tried these things. I want older version of app world.
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: app world does not start

 

If you're having problem with most recent version BlackBerry World then permanent fix will be to update your device OS to any higher OS version from your Carrier or any other .

 

Meanwhile can you use you BlackBerry browse and browse through this link http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download App World version 4.0.0.55. 

 

 

Good luck.

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Contributor
berkdemir
Posts: 6
Registered: ‎09-14-2013
My Device: 9800
My Carrier: .

Re: app world does not start

Same problem occurs with the version you gave. Also my os is up to date.
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New Member
tvsquared
Posts: 1
Registered: ‎09-14-2013
My Device: 9700
My Carrier: ATT

Re: app world does not start

I have the same problem.  I have read serveral articles stating same thing.  I have been trying for several weeks to update the app, but got web page stating needed to check country availablity (US), but no option after that.  I've also tried deleting the app off and trying to reinstall after several batt pull reboots, but no luck.  Just keep ending up at the same place with the update page telling me to check county availability.  Tried the direct URL approach listed in this article, but again, no luck.  Frustrated....

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New Contributor
berkdemir
Posts: 6
Registered: ‎09-14-2013
My Device: 9800
My Carrier: .

Re: app world does not start

Not the same issue.
I managed to open it with the above instruction about downgrading. Thanks.
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New Contributor
Reed_
Posts: 9
Registered: ‎09-04-2013
My Device: Z30 and Playbook 64gb
My Carrier: vodafone

Re: app world does not start

[ Edited ]

I have the same problem: AppWorld does not work anymore on my 9780 with firmware 6.0.0.723.

No errors, no messages. As I never clicked the icon.

I tried everything (except a wipe) with no success.

 

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