05-15-2011 03:48 PM
05-15-2011 03:55 PM
1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
If you still don't see it, look at Options > Advanced > Applications. Do you see it listed there?
05-15-2011 05:36 PM
ok, well you had not said all the things you had tried then... just making suggestions.
You need to call your mobile service provider and report this and ask that the issue be escalated up to RIM level tech support.
05-17-2011 06:51 AM
05-17-2011 05:09 PM