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Please provide us with the exact steps you attempt (starting from the homescreen, please) and the exact results of each step. Very importantly, please provide the exact and complete content of any error messages presented...from "an error page", it is not possible to understand your situation nor provide you with any useful recommendations.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.