08-25-2010 11:07 PM
i have an unusual problem with app world. I can buy apps and download apps fine my problem is every time i try refreshing my past purchases i get the message " we cannot connect you to blackberry app world . please check commedction and try again" i have tried everything i can think of including wiping hand set and starting from scratch.
anyone got any suggestions
09-01-2010 12:40 PM
Does your BlackBerry have a Wi-Fi connection enabled? If so, try disconnecting from the Wi-Fi and then refresh.
Also, what version of AppWorld are you using? Go to Options -> Advanced Options -> Applications
or Options -> Applications and look for the version number.
09-09-2010 12:06 AM
Having the same problem. I'm running the v2-36 and all the permissions are set to Allow.
I am on Pearl 8130 and running OS 188.8.131.52
- I can't download any applications. I get a 'This application is not available in App World' error.
- I can't set up PayPal information. It tells me my password is incorrect when I know it is correct.
- I can't upgrade existing apps, apps that are free.
If there is no solution to these problems, can I get a certain date by which you hope to resolve the issue?
09-09-2010 09:25 AM
09-09-2010 06:58 PM - edited 09-09-2010 07:11 PM
Somehow the problem is now fixed. All I did is uninstall App World after getting frustrated yesterday night and restarted the phone.
I just installed the app world again and everything works fine! I can log into the App World, download apps and I just set up my PayPal!
However, I know a lot of people are still having problems so:
I was able to log in with my blackberry id on my computer yesterday night. But I couldn't log in from my phone. I also wasn't able to set up PayPal.
When I tried to download apps, I kept getting error message after like 3-4 minutes saying the "Blackberry App World could not connect to Blackberry <something>. Please check your network connections and try again." I had my MSN running and I was searching Google for possible solution while I received this message. So obviously it wasn't that my phone's data services were disabled.
EDIT: I just restarted the phone and again I got the same "can't connect to App World Server" error. Then after restarting one more time, it was fine again. I hope you guys release a stable version of App World soon..
09-10-2010 06:56 AM
hello, same problem for me here in France ! -> I am on 3G (plus the icon blackberry) and when I try to open the detail of the application I have this message : "we cannot connect you to blackberry app world . please check commedction and try again" and I phone go back to 3G (without the blackberry icon).
I've also checked the aplication autorisations and all are on 'allow".
Could you help me please ?