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BlackBerry World

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Contributor
nonyanon
Posts: 32
Registered: ‎08-16-2009
My Device: tmobile blackberry bold 9700
My Carrier: tmobile

app world says on phone: I have unsupported os.......here we go again

I go to download an app from app world link and on browser pops up:

 

our apologies, looks like your using an unsupported operating system.  

 

sigh.

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Super Contributor
darocker077
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: app world says on phone: I have unsupported os.......here we go again

Strange!! Anyhow, App World 2.1 requires software v4.5 or higher & App world 3.1 requires software v5.0 or higher.. Click "options", then "about" from your bb device & post the version here, please!! Also, try visiting below link to install from your device :smileywink:

 

www.blackberry.com/appworld/download

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
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Contributor
nonyanon
Posts: 32
Registered: ‎08-16-2009
My Device: tmobile blackberry bold 9700
My Carrier: tmobile

Re: app world says on phone: I have unsupported os.......here we go again

I'm trying to download the app from the bb app world website, I can't download app world on my bbb, doesn't open on this replacement phone, or bbbold prior to this phone. Tmobile wants me to send THIS phone back also, I JUST had it replaced a few months ago. Crazy, guess I do have to get this phone replaced also.

BlackBerry® 9700
smartphone (3G, Wi-Fi)
6.0 Bundle 3049 (v6.0.0.706, Platform 6.6.0.246)
3G Bands 1,4,8
Cryptographic Kernel v3.8.6.5
Branding Version: 1.0.100.385n
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.1
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1
Micro Edition Security and Trust Services (APDU) Version: 1.0
WLAN Version: 4.3.0.98
www.blackberry.com
Copyright © 1997-2010
Research In Motion Limited.
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Guru I
Xandrex
Posts: 18,401
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: app world says on phone: I have unsupported os.......here we go again

so, what happened?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Contributor
nonyanon
Posts: 32
Registered: ‎08-16-2009
My Device: tmobile blackberry bold 9700
My Carrier: tmobile

Re: app world says on phone: I have unsupported os.......here we go again

Well. I went thru a lot of rigamaru, & had to downgrade to os 5.0 thus being able to download BB app world. Then I did an upgrade to the first 6.0 os, then to the lasted os 6.0. App world did not re-appear when I upgraded & I'm not going to downlaod it, not important.
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