10-16-2012 08:52 AM
Dear Ladies & Gentlemen!
I recently purchased for my older BB 8110 via BBapps world the following apps:
Get Directions AmonPro Design Support-E-Mail: email@example.com (EUR) 0,75
UniBrowse - Browser unifier - Access multiple browsers or web search from one icon LSphone Support-E-Mail:
Kronometer Kanavon Software Support-E-Mail: firstname.lastname@example.org
Unfortunately the download stuck within appr. 50% and was not restartable again. When I tried to reload or actualize my list of apps, the I could login but reloading my list of apps produced the following error message (translated from German into English): "The connection to BB AppWorld could not be set up. Pls. ensure that your system is connected to the wireless network and retry"
....after having done many retries I never could get access and download.
Is there another way to get the a.m. apps?
I would need them very urgent for my holiday trip.
Is ther a supportline from BB available ?
Thanks in advance & best regards
10-16-2012 08:56 AM
Hans, welcome to the Community Support Forums.
1. Open App World
2. Go to My World
3. Hold down the ALT key and press "RST"
or hit the Menu key > Refresh
4. If your BB locks after issuing the cache clear, perform a battery pull reboot
Now, see if your purchased apps are listed in MyWorld as uninstalled.
10-17-2012 03:25 AM
Hi ! Thx for the prompt reply, unfortunately nothing changed.
Is there a possibility to sand an eMail to BB App World and the send the purchased apps via eMail?
Is there a BB App World Supportline available?
Thanks in advance
10-17-2012 09:42 AM
Have you emailed the actual developer for the application in question?
10-18-2012 09:17 AM
.. although I would prefer getting the app ;-)....
OK. Did you tell those developers that?