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BlackBerry World

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tingoat54
Posts: 2
Registered: ‎10-27-2012
My Device: 8530 curve
My Carrier: boostmobile

app world

Never used app world... (New phone) when I went to use the app world it asked for blackberry I'd, and I made one... Now it says not associated with this handset ? Use name associated with handset... Phone new in the box... What is happening here ? Tks for ur time... Brian
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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: app world

Hello tingoat54 and welcome to the BlackBerry® Support Community Forums.

 

If you go to Options>BlackBerry Identity, what do you have listed for the BlackBerry ID?

 

Did you set up your device yourself or did the mobile shop set it up for you?

 

Can you send me a private message with your PIN and the email account you used for your BlackBerry® ID? I can investigate this further for you.

 

Thanks!

-HMthePirate

 

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