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BlackBerry World

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New Member
brad-lee
Posts: 1
Registered: ‎10-13-2012
My Device: 9780 bold

app world.

hi my phone was stolen from me a few months ago. however i got it back but the guy changed my blackberry app world setting and now bb app world is telling me i cannot log in due to my email and password being wrong. they have blocked me and i wud like to update some of my running applications.

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Hall of Famer II
sdgardne
Posts: 48,557
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: app world.

Hi and Welcome to the Community!

Here are some KBs that discuss your situation:

  • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
  • KB24157 BlackBerry ID lockout behavior

Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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