app world.

brad-lee · ‎10-13-2012

hi my phone was stolen from me a few months ago. however i got it back but the guy changed my blackberry app world setting and now bb app world is telling me i cannot log in due to my email and password being wrong. they have blocked me and i wud like to update some of my running applications.

sdgardne · ‎11-28-2008

Hi and Welcome to the Community!

Here are some KBs that discuss your situation:

KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
KB24157 BlackBerry ID lockout behavior

Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.

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