12-28-2012 10:02 PM
Solved! Go to Solution.
12-28-2012 10:16 PM - edited 12-28-2012 10:20 PM
Hi and welcome to the forums!
Have you received any error messages? I upgraded as well but haven't had an issue.
1. Do a hard reset
2. Go to options>device>Application Management> find the Blackberry Application resource monitor.
Without clicking on the app[ press the menu key> view properties and edit the default permissions. I would disable the compatibility mode, in my opinion it's not beneficial.
3. If all else fails you can always delete the app (please do a full device backup first). It will be listed as uninstalled on App World but you can always reinstall it.
Let us know how it goes!
KB02141 Reset a BlackBerry smartphone
12-28-2012 10:49 PM
12-28-2012 11:21 PM - edited 12-28-2012 11:22 PM
I tried step 1.several times.. No luck..2. I went to app went as far as view properties but I dint see Any options for default permissions.. And to turn off compatibility mode...3.I tried that multiple times.. Still no luck.. In using version 22.214.171.124 now. Is it possible to get back the old version of the app? I really want the app working.
Here is the screen I see.
12-29-2012 12:12 AM
Sigh seems no one cAn help.. that option isn't there on my 9380.. Thanks for the try though...
When you looked at the Application Management option did you see the Application Resource Monitor listed?
Someone CAN help...keep trying!
KB29086 How to navigate the Options menu on BlackBerry smartphones using BlackBerry 6 to BlackBerry 7
12-29-2012 07:32 AM
I'm glad you have it fixed.
By marking the thread resolved you help others can find your answer faster.