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BlackBerry World

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New Member
lukey883
Posts: 3
Registered: ‎03-08-2011
My Device: white torch 9800
Accepted Solution

appworld

hi just brought a blackberry torch last thursday, still having problems with appworld until yesterday it kept saying authenticating when trying to sign in to download an app and would just stay like that and a padlock comes up in the corner, now i have pressed password recovery by mistake and thats all that comes up when i click on app world the clocks not going round it just says please wait, its been like this since last night can someone please help would be very much appreciated and thanksn for your time  

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: appworld

Hi and Welcome to the Forums!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Member
lukey883
Posts: 3
Registered: ‎03-08-2011
My Device: white torch 9800

Re: appworld

hi again thatnks so much for that now ive tried to download an app and its took me to account info what is the next step? 

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New Member
lukey883
Posts: 3
Registered: ‎03-08-2011
My Device: white torch 9800

Re: appworld

thanks so much its installing cheers :smileywink:

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