Hi lele1980,
Welcome to the BB Community...
Am not sure whether this will solve the issue, but it's worth a try...
Click the BB Button of ur BB and click on "Show All"...now try to find the BBM...if u find it then bring the cursor to the BBM and again click the BB Button and uncheck "hide" and finally click on "Show All"
Good Luck...
simply abhik...
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lele1980 wrote:
hi can anybody help i upgraded my messenger today as instucted as it said there was updates and it has gone totally off my fone ive gone back into app world and it says its still installed i am totally lost what to do
Please check this recently published Knowledge Base article on the issue:
Article ID: KB23968 BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone
1. If any post helps you please click the 
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
