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New Member
adamariefbold9900
Posts: 1
Registered: ‎11-03-2013
My Device: bold 9900

bbm stuck on "setting up bbm" screen.

I just bought blackberry bold 9900 last month. I already downloaded some apps including bbm.but when I open bbm, it keep stuck on blue screen shows "setting up bbm".I have been waiting for a long time. I thought that its cause by my os7.maybe they not capable. Someone please help me! Is there others person who experienced sama problem with me? Please do help me! :smileysad:
Forums Advisor II
aiharkness
Posts: 846
Registered: ‎04-06-2008
My Device: Passport & PlayBook
My Carrier: T-Mobile USA

Re: bbm stuck on "setting up bbm" screen.

Take a look at post #5 at http://forums.crackberry.com/general-bbm-chat-f404/stuck-bbm-setting-up-bbm-862941/

 

I don't know if that's the solution, but worth a try.  Post back if it is the fix for you.  

- Ira
New Contributor
De_Viper
Posts: 2
Registered: ‎12-11-2012
My Device: Curve 8520

Re: bbm stuck on "setting up bbm" screen.

try rebooting your phone n start over bk n see if tht help!

New Member
mhmdahmed97
Posts: 1
Registered: yesterday
My Device: Bold 9900

Re: bbm stuck on "setting up bbm" screen.

I rebooted my phone with taking out the battery and everything but BBM remains stuck on 'setting up BBM'.. With the disc rotating.. I restarted the phone about 4 times and I also have the Internet package ... EDGE.. Should I get a 3G package?
Forums Advisor II
aiharkness
Posts: 846
Registered: ‎04-06-2008
My Device: Passport & PlayBook
My Carrier: T-Mobile USA

Re: bbm stuck on "setting up bbm" screen.

@mhmdahmed97 3G versus EDGE isn't the issue.

Do you have a BlackBerry data plan on your line? Does the status indicator show that you are connected to BlackBerry? Did you try the fix suggested at the link posted above?
- Ira