Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry World

Reply
New Member
enh0988
Posts: 1
Registered: ‎03-08-2012
My Carrier: bell

billing for apps will not work!!

I have my phone set to bill my phone bill every time I buy something off app world but it keeps saying an error occurred while setting up billing through my service provider. Grr help?
Please use plain text.
BlackBerry Technical Advisor
hatchback
Posts: 1,853
Registered: ‎09-09-2010

Re: billing for apps will not work!!

Hey enh0988,

Welcome to the BlackBerry® Support Community Forums.

 

Please have a look at the follow article found on our BlackBerry® Technical Solution Center website that covers the following error :

"An error has occurred while setting up billing through your Service Provider. Please try again"

http://btsc.webapps.blackberry.com/btsc/KB24551

 

I hope this helps,

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.
Contributor
rasEmprEss
Posts: 14
Registered: ‎08-01-2010
My Carrier: telecommunication services of Trinidad and Tobago

Re: billing for apps will not work!!

Hey hatchback,

Had the same problem solved it, on OS 7! However when I updated my OS to 7.1 I no longer had the option to purchase apps and have it billed to my mobile acct....its just null.....!
My service provider said they couldn't help and RIM said to contact my service provider so they can't contact RIM on behalf of me!
See the run-around I'm getting!
I just want to be able to purchase some apps.

Any help would be greatly appreciated!
Please use plain text.
Contributor
rasEmprEss
Posts: 14
Registered: ‎08-01-2010
My Carrier: telecommunication services of Trinidad and Tobago

Re: billing for apps will not work!!

*correction* RiM said contact my service provider so that they CAN contact them on my behalf!

Thanks again for any help
Please use plain text.