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New Contributor
charmelle
Posts: 3
Registered: ‎10-11-2013
My Device: curve 8520

blacberry id password

Hi can anyone please help me recover my bb I'd password.They ask for an answer I don't know which the question was,wher can I find or go for help .Thank you
Developer
BBSJdev
Posts: 6,118
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30

Re: blacberry id password

Email BlackBerry support from the Email address you used for your BBID. They will reset your password and you can go from there.


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
New Contributor
charmelle
Posts: 3
Registered: ‎10-11-2013
My Device: curve 8520

Re: blacberry id password

Where do I go to for email support?
Developer
BBSJdev
Posts: 6,118
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30

Re: blacberry id password

Looks like it is twitter now...

 

https://twitter.com/blackberryhelp


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
JSanders
Posts: 86,605
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blacberry id password

@BlackBerryHelp cannot reset your password for your BBID...

 

******
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.

 

Read this for instructions to reset your BlackBerryID password:

KB26361How to reset a BlackBerry ID password


Good luck.







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New Contributor
charmelle
Posts: 3
Registered: ‎10-11-2013
My Device: curve 8520

Re: blacberry id password

Thanks for all the advise.I will surely use it