09-19-2010 07:34 PM
I too am having the same issue but mine sounds a bit different. I signed up for the I.D. but when I go to save it it asks if I want to "migrate my previous app world purchases", every time I say No it brings me back to my I.D. screen with nothing further happening. I then tried saying Yes to migrate and that takes me to a PayPal log in screen. I happen to have a PayPal acct so I use my password, I then get PayApl system error. It happens over and over and I can not update any of my apps.
Any help is appreciated.
09-24-2010 11:06 AM
09-24-2010 03:51 PM
I have the same problem. It's been the same since Wednesday when I purchased my phone.
I've noticed that this is a common problem on these forums and the standard fixes supplied by the techies on here do not work.
My service provider have apparently been informed by BlackBerry that there is a fault that they are working on and a guy I have been dealing with at my service provider as e-mailed to say that the fault equates to the problems we're having.
Seemingly no word from BlackBerry on their sites confirming this.
10-05-2010 11:44 PM
I emailed customer support on this problem because I had searched several forums and found little good information on this. I finally had to delete all traces of appworld on my phone and download and install version 184.108.40.206 to get it working again. Below is the reply customer support sent me. The link basically says that they are aware of the problem and have no resolution date at this time.
As a side note before I did this I tried deleting and reinstalling appworld 2.0 and deleting and recreating my Blackberry ID all to no avail.
Thank you for contacting BlackBerry Customer Support. This issue has been previously reported as a known issue with our development team.
Here is a link to an article in our Technical Solution Center that contains a description of the issue we discussed.
Article Title: Screen loops when BlackBerry ID or PayPal authentication is verified in
Article Number: KB24200
Should you require further information on this subject, please don't hesitate to contact us. Thank you again for contacting us.
BlackBerry Customer Support
Research In Motion Limited
NA Toll Free:
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
10-10-2010 02:47 PM
10-12-2010 09:33 AM