BlackBerry World

[Elaine1984]

Hi,

Im am logged on to this forum using my work computer, i do not have the BB desktop software and due to company rules i cannot install it.

is there not other way?

[prince2012]

Hi Elaine1984,

                              Yes without Desktop Software also you can Reload your Device OS ,Have a look KB29847  all you need is a usb cable and a PC or Laptop.But I don't know if your Work Computer allows it or not. But before have you  uninstall watsapp if not then uninstall it then have a try and see if it allow to uninstall . 

And if your work Computer does'nt allow it will be better to perform it at Home PC 

Prince

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[Elaine1984]

i have uninstalled whatsapp , and it worked . but when i tried to uninstall the appworld after that it did the same thing , rebooted

[prince2012]

Hi Elaine1984

                           So as I said Reloading your device software will be the best option I think.

Prince

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[JSanders Resident Expert]

Elaine, please do this...

With your 9360 on the homescreen, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Now, AFTER that reboot, go to Options > Device > Applications and scroll to AppWorld and DON'T open but just scroll to the AppWorld line and press the menu key > Delete.

Then, after it deletes, do yet another reboot as described above.

Now, as advised by Prince above, use your BlackBerry browser to go to www.blackberry.com/appworld, and reinstall AppWorld again.

let me know if that works or reboots in the middle of doing it.

[Elaine1984]

it reboots

[MightyManfred]

My phone has recently had the same problem. The cable connection to my PC web connection to appworl gives me "radio not turned on" error. When I try to load appworld on my phone (wifi - no data plan) I am told "a communication failure has occurred." Every time. Other web sites load on my phone just fine.

[Xandrex]

hello MightyManfred,

do I understand correctly ?
- your 8320 is connected to your WiFi network, there is no SIM card with BIS in it.
- on your PC browser, you are logged in the AppWorld
- you have linked your Curve to your PC through the USB cable
- you wish to install apps through the USB cable, but you have that error "a communication failure has occurred"

--> if you have WiFi, you do not need your PC to download apps. Just use AppWorld through WiFi.

[Xandrex]

okay, so to use AppWorld through Wifi, you need a device with OS5, which means it is not possible with your 8320.

what is the version of AppWorld installed on your 8320, and what browser are you using?

[MightyManfred]

Thanks for your reply.

- your 8320 is connected to your WiFi network, there is no SIM card with BIS in it. Correct.
- on your PC browser, you are logged in the AppWorld Correct.
- you have linked your Curve to your PC through the USB cable Correct.
- you wish to install apps through the USB cable, but you have that error "a communication failure has occurred" This error message appears when I attempt to load appworld on my phone browser via my WiFi.

Whil connected via USB to appworld, I am told my radio is turned off and I cannot load apps.