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Ilakiya
Posts: 7
Registered: ‎10-30-2012
My Device: 9380
My Carrier: Airtel

blackberry app world s opening.. but none of the options are working

Hi,
I downloaded the latest version of BB app world.. Now I m able to open it. But if I click the home icon or do any other operation.. Its not working.. Its loading for a long time and nothing s opening ... Pls help..


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Ilakiya
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sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackberry app world s opening.. but none of the options are working

Hello!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!


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