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BlackBerry® World

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New Contributor
ashmitdesai
Posts: 4
Registered: ‎03-06-2013
My Device: z10

blackberry app world

i have purchased an z10 and was installing apps from the app world and restarted the phone after the restart there is no app world on the phone. i have restarted, formatted and updated the phone and tried downloading app world without any result please advise is there is a fix for the same
Retired
RoundBrown
Posts: 21
Registered: ‎03-06-2013
My Device: BlackBerry Z10, BlackBerry 9360

Re: blackberry app world

Hello Ashmitdesai,

 

Welcome to the BlackBerry Support Community Forums.

 

Can you please provide us with the full software version you have installed on your BlackBerry Z10 smartphone? Swipe from the top bezel down and select Settings>About and please provide us with your Software Release (towards the bottom of the list).

 

I am looking forward to your reply.


-RoundBrown



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New Contributor
ashmitdesai
Posts: 4
Registered: ‎03-06-2013
My Device: z10

Re: blackberry app world

the software version is 10.0.9.348

thanx for the reply
New Contributor
ashmitdesai
Posts: 4
Registered: ‎03-06-2013
My Device: z10

Re: blackberry app world

would really appreciate the suggestions that i would get to solve this issue as soon as possible
Retired
RoundBrown
Posts: 21
Registered: ‎03-06-2013
My Device: BlackBerry Z10, BlackBerry 9360

Re: blackberry app world

Hello Ashmitdesai,

 

Please check your Private Message regarding this issue. Thanks for the bringing this issue to our attention.

 

Have a great day,

 

-RoundBrown


-RoundBrown



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click Accept as Solution for posts that have solved your issue(s)!



New Contributor
ashmitdesai
Posts: 4
Registered: ‎03-06-2013
My Device: z10

Re: blackberry app world

thanx for the reply i sorted the app world problem by upgrading the os but that has left me with anothe problem after the upgrade my bbm wont start it would not launch

if the os 10 is so full of bugs why realese it. more time could have been spend to remove the bugs

blackberry means bbm and if that is not working no pount in buying the new fones
Retired
RoundBrown
Posts: 21
Registered: ‎03-06-2013
My Device: BlackBerry Z10, BlackBerry 9360

Re: blackberry app world

Hello Ashmitdesai,

 

Glad you have resolved your App World issue. Have you tried to reset the device in regards to BBM?

 

Please let us know,

-RoundBrown


-RoundBrown



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click Accept as Solution for posts that have solved your issue(s)!



New Member
sidz
Posts: 1
Registered: ‎03-17-2013
My Device: BlackBerry Z10

Re: blackberry app world

Facing the same problem ....

Shows a triangle square circle symbol instead of app world ....

 

The current version is 10.0.9.2372 ...

 

Pls. look into it ASAP