Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
When I open my bb app world it keeps telling me that a blackberry identity update is needed and then when I click yes it starts to contact the server then it comes up with "blackberry identity installation failed error 80003" and then closes.
The following article addresses the "80003" error message you are experiencing with BlackBerry® ID on your BlackBerry® Curve™ 8520 smartphone:
The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World - http://www.blackberry.com/btsc/KB29613
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter!@BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!
