08-13-2013 09:15 PM
08-14-2013 11:25 AM
Welcome to BlackBerry Support Forums
Can you try this:
First be sure that you're in an area where you have a strong Data Coverage .
On your Homescreen Go to Options > Device > Application Management > Locate Blackberry World , Highlight it then press the menu key and select Delete .
KB10040 :How to view or remove installed application on a blackberry smartphone
Once you have deleted Perform a battery pull restart by removing the battery while your device is Powered On wait for a min. then reinsert it back .
Finally use your BlackBerry browser and browse to www.blackberry.com/appworld/download and download the most recent version available .