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rima24
Posts: 2
Registered: ‎11-22-2012
My Device: 9900 bold
My Carrier: mtn

cannot remember appworld password, no acess to email registered

Email deleted with sottware upgrade, forgot bkackberry passwordOptions I need Help I have a blackberry Bold 9900, during a software update i lost my email account of the phone. I cannot remember the password. I also forgot my app world password. I tried to reset the password because i know my security question answer, but the mail goes to my email that i cannot access because i forgot the password. I cannot add the old email because it requires your app world password. Is there a way to obtain my email password.' thanks
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sdgardne
Posts: 47,291
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: cannot remember appworld password, no acess to email registered

Hello,

Well, it depends...your email service provider would be the place to ask for help with your actual email password. So, if that's Gmail, you seek help there...Yahoo, you ask them. If your email is an @BB or @Carrier hosted email account, then you need to ring up your mobile service provider (MTN, according to your profile) for help as that email account is managed by them for you.

Good luck!

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