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tdoody
Posts: 1
Registered: ‎09-07-2009
My Device: Not Specified

cannot retrieve programs from e-mail on trackwheel blackberry

Hi

 

I have a Blackberry 8707v and am struggling to download apps from appworld. Because this has a trackwheel, I cannot use appworld on my device. When I receive the e-mail with the link, the browser diverts from the link to the screen that says 'Open in Blackberry App World' or 'Download App World'.

 

When I choose open in blackberry app world, I get the screen 'The Item you selected cannot be displayed. Do you wish to save the item'. When selecting yes, it asks me to save the file. I then save the file and that's as far as I can go. No application has appeared or worked.

 

The application on appworld states that it is compatible with ALL BLACKBERRY'S.

 

Can anyone help?

 

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Guru I
Xandrex
Posts: 18,379
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: cannot retrieve programs from e-mail on trackwheel blackberry

hello,

among requirements for AppWorld to work on your device, the device must have either a touchescreen or a trackball.
You cannot use AppWorld with trackwheel devices.



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Guru I
Xandrex
Posts: 18,379
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: cannot retrieve programs from e-mail on trackwheel blackberry

if the desired application is explicitly compatible with trackwheel devices, then the software editor should provide a way to install the application on trackwheel devices (= not AppWorld).



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.