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BlackBerry World

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New Member
rhimariee1993
Posts: 1
Registered: ‎05-17-2013
My Device: blackberry 9300 3g
My Carrier: vodafone

cant remember her password for the app world

[ Edited ]

hi all, i bought my phone from a friend, she cant remember her password for the app world or her email so we cant even re send the password, i have deleted the app world and re - downloaded it but it has had no effect... what can i do so i can use the app world?? x

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: cant remember her password for the app world

Hello rhimariee1993

 

Welcome to Support Forums

 

Simply deleting BlackBerry App World will not work , as you got it from your friend so follow this Knowledge Base 

 

KB28225 : BlackBerry smartphone must be security wiped before transferring ownership

 

After a security wipe create and use your own BlackBerry ID on that device . 

KB24062 How to create a BlackBerry ID

 

try it and let us know if you feel any issue.

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