Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

Reply
New Contributor
hektori090
Posts: 3
Registered: ‎10-17-2013
My Device: Blackberry Curve 8520
My Carrier: Sprint
Accepted Solution

change BB ID

i had an old BB ID and i dont remeber the pass and everything about it, i have created another BB ID and the phone requires the old ID, i am stucked there, nothing on BB world works. HELP ME PLS

Please use plain text.
JSanders
Posts: 84,665
Likes: 22,957
Solutions: 5,906
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: change BB ID

Go to your Options > BlackBerryID and change it.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
hektori090
Posts: 3
Registered: ‎10-17-2013
My Device: Blackberry Curve 8520
My Carrier: Sprint

Re: change BB ID

i cant, when i go to BB ID it appears to write the old pass
Please use plain text.
JSanders
Posts: 84,665
Likes: 22,957
Solutions: 5,906
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: change BB ID

Try this first:

Back up the device first using BlackBerry Desktop Software.

On the home screen select Options > Device > Application management

In the list select BlackBerry Identity click Delete, then select BlackBerry World and click Delete.

After removing both applications, the device will prompt to reboot.

Reinstall BlackBerry World from the Browser and then restart the phone.

There will be an update to BlackBerry Identity required.

Install the update and then sign into BlackBerry World.


 

 

If not, you'll need to perform a security wipe on the device first, and then enter the new BBID on setup.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
hektori090
Posts: 3
Registered: ‎10-17-2013
My Device: Blackberry Curve 8520
My Carrier: Sprint

Re: change BB ID

thnx a lot.
Please use plain text.
JSanders
Posts: 84,665
Likes: 22,957
Solutions: 5,906
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: change BB ID

That worked for you?

 

Also, you have a model 8520 listed with Sprint as your carrier. The 8520 won't work on Sprint. The 8530 model will.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.