Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

New Member
Posts: 1
Registered: ‎08-28-2013
My Device: curve 9330

curve software driving me mad! says need too update yet none availible!

Can anyone please help? I got a curve 3990 off my sister as my iphone broken I've got the bolton thing for emaill etc n that's all good but when I attampt too acess the app world it says software update needed? So after finding out how I tried but it said I was up to date ......
So really confused its annoying me how can it say update needed too get on to app world thing yet it says no update availible? Does anyone no how or why and how too sort it please thankyou x
Hall of Famer II
Posts: 48,790
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: curve software driving me mad! says need too update yet none availible!

Hi and Welcome to the Community!!


Given what you have provided, I cannot tell if you are being prompted for an AppWorld or a device OS update...so I will guess that it's an AppWorld update. Hence, please try this sequence:

1) Remove AppWorld from your BB

  • KB10040 How to view or remove installed applications on a BlackBerry smartphone
  • If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

4) Do another Batt-Pull reboot

5) See if it now works.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code