BlackBerry World

[meriloumaja]

hey you all!

i recently got my new blackberry bold 9790 and i used to be quite happy about it until i realized that i can't get any apps...

it all started when i noticed that i couldn't open the installed app world icon on my blackberry. i then uninstalled the programme and wanted to download a new one online. but that doesn't work: i can't download it via usb, so i try it via my mobile phone internet access. the download does start but in the end there's always an error showing up: error 905.

Do you have any ideas to solve my problem and get the app world? Thanks a lot!

[sdgardne · Accepted solution]

Hi and Welcome to the Community!!

I find no reference to "905" in the public KBs...perhaps you can search with more parameters to find something useful:

• http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do

---

Please try a hard reset: With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

---

In addition, you can try this sequence:

1) Remove AppWorld from your BB

• KB10040 How to view or remove installed applications on a BlackBerry smartphone
• If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

• http://blackberry.com/appworld/download
• Again, if it requests to reboot, do so.

4) Do another Batt-Pull reboot

5) See if it now works.

---

You may also want to attempt to boot into Safe Mode:

• KB17877 How to start a BlackBerry smartphone in Safe Mode

It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was. You may also want to attempt installing AW while in SAFE mode.

Good luck and let us know!

[meriloumaja]

hi! I tried the first of your suggestions and just did a short reboot (luckily it wasn't that long ) and downloaded app world again. After a second reboot (which they wanted me to do) everything is working now You made my day, thumbs up!

[sdgardne]

You are most welcome...enjoy!